Have questions?
- How do I place an order?
You can browse our website, select the products you are interested in, click “Add to Cart,” and then follow the on-screen prompts to proceed to checkout. If you encounter any problems while placing your order, please feel free to contact our customer service team.
- Can I change or cancel my order?
Once your order is confirmed, we will process and ship it as soon as possible. If you need to change or cancel your order, please contact us by email as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made before shipment.
- How do I track my order?
Once your order is shipped, you will receive an invoice confirmation email containing a tracking number and a relevant link. You can use this information to track your package on our carrier’s website.
- What payment options are available?
We accept a variety of payment methods, including major credit cards (such as Visa, MasterCard, American Express) and PayPal. All transactions are conducted in a secure environment to protect your personal information.
- How are refunds and returns processed?
If you are not satisfied with your purchase, you can request a refund or return within 30 days of receiving the goods. Please ensure the product is unused and in its original packaging with labels intact. For a refund request, please contact our customer service team for specific return instructions.
- Where can I find the warranty information for the product I purchased?
Warranty information and related terms for each product are usually listed on the product page. You can also inquire about the specific product’s warranty policy via email after purchase.
- Do you offer international shipping?
Currently, we only offer domestic shipping. If you require international shipping, please check our website regularly as we plan to expand our services in the future.
- What should I do if I encounter technical problems on the website?
If you encounter any technical problems while using our website, please try clearing your browser cache or using a different browser. If the problem persists, please contact our customer service team promptly, and we will be happy to assist you.
If you have any other questions, please feel free to contact us at the following email address:
Email: brendendunlap@furjoaslabes.com
Thank you for your attention and support of FURJOAS LABES LLC!